I'll never use them I recommend them again
North American are horrible liars. From stem to stern. 4 days late delivering and my stuff sat for 8 days 15 miles up the road. They loaded me on a container on the back of truck, not on a regular traier, and shipped my stuff rail from Illinois to Seattle . Sat me for 8 days becase nobody at the receiving end had the licence to deliver the 53ft HQ. When my stuff did arrive, the had changed to 2 trucks and still delivered 4 days late. LIARS LIARS AND MORE LIARS. The only good person at this Romany is Jovanny in Customer service. We had delivery issues and she emailed 4 different supervisors/superiors for help and none had the balls to reply. Moving companies are worse than used car dealers and North American and its agents leading thr way. I will hire day labor and drive myself if I ever move again. North American SUCKS and so does the management at this company. i would give zero stars if i could.
I was reimbursed based on the weight of my broken mirror and lamps as opposed to the replacement cost.
I would stay away from North American Van Lines for any moving. My move was from IL to GA and it was horrible from the start. I thought I would pay a little more with Advantage to get better quality and move would be done right the first time. Not the case, should have gone with Mayflower. 1st, they came to my house with an overload (knowing my items would not fit on the truck). In that they literally dismantled everything and squished and flattened things in. Yup, you bet there was damage. 2nd truck came, you guessed it, items were not delivered within the time frame. The packing on the second truck was as bad, more damaged items. First delivery was to be made Thursday at 8 am, did not arrive until 2:30 pm (due to flat, traffic, etc.), then because they disassembled everything, the crew had hard time putting my baby's crib together, my son's car bed together and other beds. I had to help when I paid for the service not to do that. Crib had damage to the wood, my nightstands, dresser, dining table chair, and kids toys, were damaged (and more). My Entry way was damaged. Second load came 2 days after the guaranteed delivery date. They WILL NOT pay for their delay, but will charge you if you change date past the allocated amount, set double standard. I called the office Advantage several times. I will not name names, but my moving consultant was nice, but really did not communicate well with salesperson. Sales person is no longer with company. I was given different answers by different people. I could go on, let's see if they will pay for all the items even though I bought their insurance for $500. Stay away.
I got 3 different estimates from 3 different companies and the salesperson from Advantage was by far the most helpful and informative. The process was smooth from start to finish. Very professional staff. Chaz and his crew arrived on time and did a great job. Would definitely recommend this moving company to anyone.
Awful treatment of items movers broke during move.
Both of our drivers and teams that helped in the loading and unloading of our home from Lisle, IL to Sarasota, FL were fantastic. They did the job in a professional manner and were very pleasant to work with. Also, we had two slightly damaged items that they quickly resolved with the insurance claim and we were paid a fair amount to fix both items. I am totally satisfied.
Advantage Moving Storage is a US Moving Company based in Algonquin, Illinois. Advantage Moving Storage is located at 2641 Corporate Pkwy, Algonquin, IL 60102, USA.
Please contact with Advantage Moving Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Advantage Moving Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.